We were really impressed with this hotel…

We were really impressed with this hotel. The layout and design of the property is first class, low rise and done in a very sympathetic way to the area – looks very pretty.  The staff were exceptional. I mean exceptional. Not one was bad. From front of house to chefs to maids to entertainment they all engaged with guests and a `nothing is too much trouble` attitude came through strongly. This was a major success of the holiday. The facilities were great. Being able to wander into a sports hall to knock a football around or pick up a table tennis game or jump onto a waterslide with pretty much no waiting around even in the height of the summer season was great. They don`t pack too many people into this resort – that is an important factor. The food was also surprisingly good. We thought we`d need to eat at the main restaurants in the evening as I assumed the buffet option would be just `so so` and we`d get bored of it after a couple of nights. That was not the case. The buffet quality and variety was highly impressive – that includes the buffet breakfasts. All our family really enjoyed the food – and we`re big foodies. The last 2-3 days (30th/31st Aug and 1st sep) we did notice a slight decline in quality of food and a noteable drop in the number of staff – I guess that`s a sign of them winding down for `off season` so I would be slightly concerned going here outside of peak. It was still very good though, just one notch off the exceptional that it was on the other days. The beach wasn`t my favourite place – it was very steep into the sea (not ideal for the young kids as it goes from about 3 foot to 6 foot deep within the space of a couple of feet). Also rather than fine golden sand it was more like tiny shells. That said it was perfectly acceptable and we enjoyed a good few sessions there. We had a walk along the beach at about 9pm with the kids after dinner which was a delight. Lots of people were being transported by golf buggies but we found we didnt need this and walked everwhere – it really wasn`t far to get to anywhere. Climbing wall, go karting and kids club were all fantastic. My kids wanted to go to kids club more (they did 4 afternoons). We had a family suite which is basically a sitting room with a connected bedroom whereby the sitting room turns into the kids room. Not ideal but it was fine and we didnt spend much time in the room apart from sleeping. I would highly recommend this hotel – it was truly fantastic.